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FAQs

All Firearms Sales are FINAL.  Upon completion of sale all firearms are subject to any applicable fireams manufacturer's warranty and not covered under any warranty expressed or implied by Tennessee Armory and Outdoor Supply or it's parent company Tennessee Tactical Services LLC.

How do I setup a transfer?

Please see "FFL Transfers" under the "Services" tab on the Homepage.

I'd like to contact you regarding my online purchase. When's the best time to do this, and how do I do it?

Our Online Sales Department can be reached at (615) 944-1050 between the hours of 9am-5pm, Monday through Saturday. You can also e-mail the Online Sales Department sales@tnarmoryandoutdoorsupply.com

Okay, I’ve purchased my gun, and set up a transfer. Now what?

Once your firearm arrives at your FFL dealer, they’ll contact you. At this point, you can go there, complete your background check, and head home with your new firearm (Provided that your state does not have a waiting period on firearms).

What is an FFL dealer?

Federal law states that we cannot ship a gun to your home, as background checks must be completed in your state of residence before you can pick up a gun.  Any gun store will have an FFL license, as well as many pawn shops and sporting goods stores.

Can you ship to my state?

We cannot ship hi-capacity magazines or restricted weapons to ban states.  Due to new state laws we will no longer be shipping any products to California. We apologize for any inconvenience.

Do you ship out of the country?

TAOS does not export ANY products, nor will we participate in a sale in which we suspect that the items may be going to another country.

Do you buy guns or take trades?

Yes, but due to the many factors involved in taking in a used firearm, we will only do this if you personally bring your firearm in so that we can appraise it and determine if it's something we can re-sell.

How old do I have to be to purchase a firearm?

Persons must be 21 years old to purchase a handgun, and 18 years old to purchase a long gun.

How can I return my purchase if I'm not pleased with it?

Please see our return policy section for information how to return an item to us. Cancelations and Returns are subject to a restocking fee once your payment has been processed.  Restocking fees consist of any shipping, associated Credit Card Fees, or other associated fees.

All Firearms Sales are FINAL.  Upon completion of sale all firearms are subject to any applicable fireams manufacturer's warranty and not covered under any warranty expressed or implied by Tennessee Armory and Outdoor Supply or it's parent company Tennessee Tactical Services LLC.

Please contact the manufacturer if any item is in need of warranty covered repair or replacement.

All sales of the below are final:

  1. ALL Firearms and/or Special orders.
    Products that have been installed or used after receipt.
    NFA items.
    Illumination devices, electronic sights and optics.
    "Pre-Owned","as is", or "used" Items